SELF-EMPLOYED I.T. BUSINESS (October 2005 – )
After 17 years in the Finance Industry, I set up my own I.T. business in 2005. This was active for a further 17 years and involved solving a wide array of problems for all of my clients as well as running many projects for various small businesses.
MRI/IFM (March 2001 – December 2004)
This role was as I.T. Manager and was an expansion of my previous role at KPMG. I was solely responsible for the support of 90 users and all I.T. project work. In addition to the standard support duties, I implemented a series of projects including:
– The design, installation, configuration and testing of a dual premises network converging 3 offices into 2 locations
– Preparing of Board Reports and creation and negotiation of an annual I.T. Budget of approximately £250,000 per annum
– Instigating an I.T. User Group where users could request projects that would improve their workflow
– Running regular security and risk analysis reviews
– Creating and maintaining of a Computer Usage Policy
– Disaster Recovery planning including offsite office space
– Remote access for employees
– Creating an online I.T. Manual for easy reference
– Programming an automated inventory system for all PCs
– Creating and maintaining an office-wide intranet
KPMG (March 1999 – February 2001)
This role was as Assistant I.T. Manager and I was initially involved in a wide range of tasks including project management, user support and network administration. I also trained the I.T. Junior to provide first-level support to users and I gradually delegated more tasks to them over time.
In 2000, KPMG’s trust company (Orbis) was acquired by DKB and I was tasked with ensuring a smooth transition from the KPMG network to an entirely separate network in the same building. Essentially, this involved setting up a new network and servers from scratch and liaising with the I.T. employees in the Guernsey Orbis office as both premises’ networks were linked.
SELF-EMPLOYED COMPUTER TRAINING (January 1998 – February 1999)
Personally-tailored in-house computer training on various software products for a number of local organisations. This involved training the users in the use or Windows, Word and Excel and showing the users all the features, shortcuts and options available in all these products. Most sessions were one-on-one to allow each user to have a enough time to fully grasp the concepts and to allow them time to ask questions and allow me to tailor the session for their job role.
SELF-EMPLOYED COMPUTER TRAINING (April 1996 – September 1996)
Personally-tailored in-house computer training on various software products for a number of local organisations. This involved training the users in the use or Windows, Word and Excel and showing the users all the features, shortcuts and options available in all these products. Most sessions were one-on-one to allow each user to have a enough time to fully grasp the concepts and to allow them time to ask questions and allow me to tailor the session for their job role.
HILL SAMUEL (June 1995 – March 1996)
3-month rolling contract (9 months total)
Complete overhaul and modernisation of the computer/server room
Modernisation of the patch panels/network equipment
Setting up a second office with networking and computers in an adjacent building
User support, network/PC administration and streamlining procedures
COOPERS & LYBRAND (April 1995 – June 1995)
3-month contract
User support, network/PC administration
ROYAL BANK OF CANADA (January 1995 – March 1995)
3-month contract
User support, network/PC administration
INVESCO INTERNATIONAL (April 1991 – December 1994)
User support, network/PC administration
Installing a new network, printers and PCs
Streamlining procedures.
MATHESON TRUST (September 1988 – September 1989)
Assistant to the Computer Manager
User support, network/PC administration
Testing and recommending new software