Computer support

I have been solving computer problems for as long as I can remember, even as a child on various home computers in the 1970s and 1980s. Since starting my professional career in 1988, I have solved every type of problem and have a vast experience of providing solutions for users and businesses. I enjoy the challenge of problem-solving and follow a methodical and logical path at all times.

Once I have solved a problem and if appropriate, I will put procedures in place to mitigate and/or document the problem as required. I am also keen on educating the user in plain English to help them avoid future downtime.

I am passionate believer in the mantra “prevention is better than cure” and I always aim for a root-cause solution.